Customer Survey Data

Customer Name (Company)Contact PersonQuality Of ProductOn-Time DeliveryCustomer ServiceAdministrative Order & Invoice AccuracyOverall SatisfactionAverage ScroreAdditional Comments/Suggestions
Geislinger CorporationHeather Anderson514423.20UGA supplies one part to our company, we've had challenges with the long lead times of the raw material which has been the catalyst to several late shipments. Your team continues to support and work with our team to make sure that we have the information that we need to be able to speak about the product. Unfortunately, the delays have caused a lot of challenges with our end customer and we've been missing our customer delivery dates. CAT has ended up playing a bigger role to help make sure our parts are seen as critical. I appreciate the support that I receive from Aaron and Shelly as we try to figure out ways to be more successful in the future.
CaterpillarKANDULA RADHIKA335544
GKNAmanda Leatherman524533.80Clear understanding of ship dates and when to expect material has been a challenge on new product. New product roll out seems to take much longer than expected.
GKN AutomotiveRex Farrington555555United Gear has been a key partner with GKN as a supplier of machined components.
GKN DrivelineYvonne Furr455554.80I'm very pleased with United Gear and the team I work with. I can't recommend a change of anything. Regards
Caterpillar IncDan Marsh545554.80
Chips Tool and Machine WorksNicole Miller444444Tim no longer works here but my name is Nicole Miller and I can help you from here!
DuPage Precision ProductsDebbie Neidetcher435544.20
Caterpillar IncLloyd Timerman434443.80
Caterpillar IncLloyd Timerman555555
PentairShannon Lynch445544.40
Lucid MotorsNick Piccolo445344UGA is an important supplier to Lucid.


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On-Time Delivery
Customer Service
Administrative Order / Invoice Accuracy
Overall Satisfaction
Total Overall Satisfaction
Average Overall Satisfaction