Customer Survey Data

Customer Name (Company)Contact PersonQuality Of ProductOn-Time DeliveryCustomer ServiceAdministrative Order & Invoice AccuracyOverall SatisfactionAverage ScroreAdditional Comments/Suggestions
WabcoLiz WAshington555555Shelly is great to work with and always responds very timely.
HK Logisitcs, a division of DematicJoshua Parrott555555UGA is always prompt in responses, they are excellent at giving notice of inbound and what to expect on each truck.
BorgWarner PDS (Anderson) LLCCindy Quallo555555United Gear and Assembly is a good fit for our low volumes. I appreciate the quick responses and all of UG's hard work!
Rolls Royce Power Systems (MTU Germany)Matthias Mueller444444
Mayville EngineeringKeri Miller544444.20
CaterpillarJose Viana234543.60
DuPage Precision ProductsDebbie Neidetcher445544.40
Caterpillar IncLloyd Timerman455554.80
Cat RemanTom Hagel445554.60
John DeereSherry Good555555I work With Shelly Klatt and Stacee Huppert and have been very pleased with these contacts. Communication is excellent and I always receive a response very quickly. Shelly and Stacee are always professional but friendly at the same time. I really enjoy working with both Shelly and Stacee.
Geislinger CorporationHeather Anderson555555UGA has put a lot of time into improving the processes and it has paid off, they have improved communication and their on-time delivery has improved as well.

Averages

Quality Of Products
On-Time Delivery
Customer Service
Administrative Order / Invoice Accuracy
Overall Satisfaction
Total Overall Satisfaction
Average Overall Satisfaction